Privacy Policy
Falls Town Mobile Detailing & Car Wash LLC ("Falls Town," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices — including our practices around SMS text messaging and phone communications.
Information We Collect
When you book a service, contact us, or opt in to text or call communications through our website, we may collect:
- Name, phone number, and email address
- Service address and location details needed to perform mobile detailing
- Vehicle information (make, model, year)
- Appointment and service history
- Any information you voluntarily provide through our website chat widget or booking forms
How We Use Your Information
- To schedule, confirm, and manage your detailing appointments
- To send appointment reminders, service updates, and booking confirmations
- To respond to inquiries and provide customer support
- To send promotional offers or review requests, where you have opted in
- To improve our services and website
SMS & Mobile Communications
Text messaging opt-in and consent data will not be shared with any third parties or affiliates for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted where necessary for us to operate our SMS program.
All other categories of your information — such as name, email, and service details — are excluded from this restriction and may be used and shared as described elsewhere in this Privacy Policy.
If you opt in to receive text messages from Falls Town Mobile Detailing & Car Wash LLC, message frequency may vary depending on your appointments and communications with us. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message you receive from us, or by contacting us directly. For help, reply HELP or contact us at the information below.
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (such as scheduling software, payment processing, and website hosting)
- Legal authorities, where required by law
We do not share your mobile opt-in information or SMS consent with any third party for their own marketing purposes.
Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
- Opt out of text messages at any time by texting STOP
- Opt out of promotional emails by using the unsubscribe link
- Request that we delete information we hold about you by contacting us directly
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Phone: 940-280-8976
- Email: support@fallstownmobiledetailing.com
- Address: 902 Broad St #3059, Wichita Falls, TX 76301